Lifeshield vs Vivint Comparison

Lifeshield vs  Vivint Comparison


Gabe: Hey, folks. This is Gabe at Security Baron. Today, we have quite the showdown, LifeShield
versus Vivint home security systems. [music] Gabe: In today’s comparison of LifeShield
and Vivint, I’m going to look at their key similarities and differences, installation
processes, professional monitoring options, customer support, and finally mobile application
so you’ll have all the information you need to make the right decision. If you’d like to see a list of our favorite
home security systems, google “Security Baron best home security systems.” If you have a question about today’s comparison,
leave us a comment, and I’ll get back to you. Let’s check out the key similarities and differences
for LifeShield and Vivint home security systems. With LifeShield and Vivint, you can self-monitor. You don’t have to get a professional monitoring
package. Additionally, both include cellular backup,
so you get that just with the system. Two ways in which they differ, one, installation. Vivint requires professional installation,
whereas LifeShield allows you do it yourself. Two, contracting. Vivid requires at least a three-year contract,
whereas LifeShield allows you flexible month-to-month contracting. Now that we’ve gone over the key similarities
and differences for LifeShield and Vivint, let’s talk about their installation processes
beginning with LifeShield. LifeShield is a do-it-yourself installation
process. To be honest, when you first open it up, it
can be a little intimidating. It’s a large box. We got the security advantage package, which
has a lot of components to it. There’s a big ole hub to start with. Then you need the big ole ethernet hub to
actually plug everything in at the same time. That means your cameras, your system, your
hub, all these elements have to plugged in. The cable linkage alone is a lot to contend
with. That being said, the sensors, themselves,
are pre-programmed, and peel and stick, and are pretty easy to put up on the wall. It’s not a difficult process. It’s not a difficult set-up, but it is a little
time-consuming. I would say it took us close to an hour to
get everything set up with the LifeShield home security system. Overall, it’s not necessarily ugly, but I
wouldn’t write home about the system either. When you look at Vivint, on the other hand,
you don’t do anything but be home or have someone you trust be home because Vivint is
a professional installation process. I actually enjoyed our tech. He came to our house, put on his booties,
and got to work, installing everything that we needed in our home in terms of the home
security apparatus, from the doorbell to the window sensors to the door sensors to the
cameras, just a really on-point experience. It looks great. I’ll be honest with you. In terms of the aesthetics of the Vivint home
security system, I don’t mind having it on my wall. I am very protective of my wall in my home. I want it to have what I perceive to be beautiful. I really appreciate that. I know that sounds a little extra for a home
security system, but that’s the truth. They’re very different experiences. I don’t think we can say that one is definitely
better than the other. In terms of time spent, it was pretty equal. I had to be home for the tech, and I had to
be home to install the LifeShield home security system. When it comes to the installation process,
we’re just going to call it draw between LifeShield and Vivint. OK, we’ve gone over key similarities and differences
between LifeShield and Vivint and then talked about the respective installation processes,
but let’s talk about their professional monitoring options. Professional monitoring is great. It allows you to have 24/7, 365 team of professionals
protecting your home. We will also note that with LifeShield and
Vivint, you can self-monitor in both of these cases. In both of these security systems, you do
get cellular backup. Let’s talk about what those professional monitoring
options are for LifeShield and Vivint respectively. LifeShield offers two professional monitoring
options, Security Essentials $29.99 and Security Advantage $39.99. Both of these give you crash-and-smash protection,
cellular backup, battery backup, and a 24/7 team of professionals there to help you keep
control of everything going on around your home. The main distinction between the 29.99 and
39.99 package or Security Essentials and Security Advantage is that Security Advantage gives
you an additional camera and an additional motion sensor. With Vivint home security, things work a little
bit differently than LifeShield. They essentially charge you by the camera. If you get the professional monitoring — that
means cellular backup, a team of professional monitors to watch your home and make sure
that everything is OK — you’re going to look at $49.99 for two cameras, $54.99 for three
cameras, and $59.99 for four cameras. That is how the professional monitoring services
work with the Vivint home security system. Moving on to contracts with LifeShield and
Vivint, LifeShield allows for flexible month-to-month contracting, or you can sign a three-year
deal and negotiate your cancellation fees with the sales agent. With Vivint, you only have a three and five-year
option. However, you can cancel anytime, but you’ll
have to pay for the remainder of your equipment, so three to five years with Vivint, flexible
three years with LifeShield. If you decide to move with either company,
those are also very different outcomes. Moving with LifeShield is easy. You just move, tell LifeShield you moved,
make sure you get your proper permits and whatnot for your home security system. That’s it. With Vivint, you’re going to have to pay again
for the professional installation which can be $129. When it comes to a top system for monitoring
between LifeShield and Vivint, I’m going to go with LifeShield. They are more flexible and more affordable
than Vivint when it comes to professional monitoring. All right, hold on, quick break. I hope you’re enjoying our comparison of LifeShield
and Vivint home security systems. If you want to be kept up to date on the newest
in smart home security, subscribe to our channel. We will be producing new content weekly to
keep you in the know. All right, let’s get back to the video. Let’s check out customer support for LifeShield
and Vivint. Both of these companies give you access to
online tutorials, FAQs, and general support on their websites. You can also call each of these companies
or engage in a live chat with a representative to have the questions you have answered. I’ll be honest, we didn’t have particularly
positive experiences in any of our calls with LifeShield and Vivint. We were kept on hold by each company for quite
a while and then didn’t find that the customer service representatives were that good at
answering our particular questions, which is a bit of a concern. Apparently, that’s just anecdotal because
LifeShield has a five out of five-star rating on Google with most people being supportive
of the customer support that they received. Vivint, while not a 5, does get 3.8 out of
5 stars where, once again, people felt the customer support was more than adequate. That’s something to keep in mind. Our experience wasn’t that great, but people
on the Internet, the general public, seem to think differently. When it comes to picking a top system for
customer support, we’re going to go with the numbers here and give it to LifeShield. The final element that we will delve in today
in our comparison of LifeShield and Vivint is the mobile application. Mobile applications are important especially
when self-monitoring because it’s here that you control everything going on in your home. You want it to be an intuitive, fun, and comprehensive
experience. With LifeShield, it does pretty well. It has a 3.7 and 3.9 in the Google Play and
Apple App Store respectively. Even in my own experience, I thought it to
be pretty intuitive and easy to use, and didn’t have any trouble getting what I needed from
the system in terms of arming, disarming or watching any of my video cameras. However, when you look at the Vivint home
security system, which gives a 4.5 in the Apple App Store and a 4.6 in the Google Play
Store, you’re kind of blown away. That entire experience is both as aesthetically
pleasing as the actual home security system, itself, is and just as intuitive. It’s a very easy system to get around. It’s great to use, looks great. You feel completely in control of your home
the moment you log in. When it comes to a top system for a mobile
application, today we’re going to go with Vivint home security. Let’s do a review now of all the elements
we compared today between LifeShield and Vivint home security systems. Installation, we called this one a draw. LifeShield requires you to install it, yourself,
whereas Vivint is a professional installation. It’s hard for us to compare in these experiences. Professional monitoring, here we gave the
win to LifeShield. LifeShield has more affordable and flexible
professional monitoring options. Customer support, here we gave the nod to
LifeShield. LifeShield and Vivint both didn’t impress
us anecdotally in our customer experiences, but on terms of the numbers, Google reviews
for LifeShield are stronger than those for Vivint. Mobile application, here we give the win to
Vivint. Vivint is really strong when it comes to mobile
application, not only in our own experience but also in how people feel about it in both
the Google Play and Apple App Store. All right. We’ve come a long way in this comparison of
LifeShield and Vivint, and you’re wondering, “Gabe, which one should I go with?” Well, if you’re a math person, you’ll note
that LifeShield has edged out Vivint. They tied when it came to installation, but
LifeShield won for customer support and professional monitoring options, whereas Vivint won for
mobile application. LifeShield is great if you’re a do-it-yourselfer
that has a lot of time and wants to put together a very comprehensive system for not too much
money. Additionally, if you don’t want to be locked
into a long contract, then LifeShield is a really attractive option. For the person who can’t be bothered to put
together anything Vivint is a great option because it’s only professional installation. Then when you talk about setting up that mobile
application, it’s just super smooth, home security living. Vivint definitely gives the advantage there. Now, I will have to say I’m a little biased
because I had Vivint installed in my home. It’s still up. It’s still beautiful. That being said, both are solid, attractive
options for someone trying to protect their home, just depends on what you need. [background music] Gabe: That concludes our comparison of LifeShield
and Vivint home security systems. If you appreciated today’s video, give us
a like and hit that subscribe button. As always, this is Gabe at Security Barron. Be secure.

4 Replies to “Lifeshield vs Vivint Comparison”

  1. thanks for the help we are look to get one or the other and I like that lifeshield has the base to command everything.

  2. At 5m04s you talk about Vivint monitoring costs, but the video says "LifeShield Professional Monitoring" .. oops.

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