You can reset the password on your Defender
4K DVR using either the GUID file you exported or the password security questions you set,
during setup. To reset your password using password reset
questions: Click Forgot Password, or Forgot my Pattern.
Select Verify by GUID Insert the thumb drive with the GUID file
you created during setup Select the file and click Import
You will be prompted to create a new password. You will need to create an 8 to 16-digit password
containing a combination of numbers, upper- and lower-case letters, and special characters.
At least 2 of these character types must be included.
After creating a new password, you will be asked if you want to export a new GUID. Click
OK. When asked to duplicate the password for IP
camera activation, click Yes Now, draw a new unlock pattern.
To reset your password using the password reminder questions
Select verify by security question Answer the three security questions
You will be prompted to create a new password. After creating a new password, the old GUID
is ineffective. Click “OK” when asked, “Export a new GUID file” to export a new GUID.
When asked to duplicate the password for IP camera activation, click Yes
Now, draw a new unlock pattern. Your new password and unlock code are set.
If you require any additional assistance, contact Defender support at defender-usa.com