Gun store’s security system malfunctions after meter replacement

Gun store’s security system malfunctions after meter replacement


>>Reporter: WHAT ARE YOU>>Reporter: WHAT ARE YOU
WORRIED ABOUT?>>Reporter: WHAT ARE YOU
WORRIED ABOUT?
>>SOMEONE BREAKING IN AND WORRIED ABOUT?
>>SOMEONE BREAKING IN AND
STEALING GUNS, BULLETS AND>>SOMEONE BREAKING IN AND
STEALING GUNS, BULLETS AND
KNIVES. STEALING GUNS, BULLETS AND
KNIVES.
I’M WORRIED. KNIVES.
I’M WORRIED.
>>Matt: THE OWNER OF THIS I’M WORRIED.
>>Matt: THE OWNER OF THIS
VOLUSIA COUNTY GUN STORE SAYS>>Matt: THE OWNER OF THIS
VOLUSIA COUNTY GUN STORE SAYS
THE COMMUNITY WAS PUT AT RISK VOLUSIA COUNTY GUN STORE SAYS
THE COMMUNITY WAS PUT AT RISK
WHEN HIS SECURITY SYSTEM THE COMMUNITY WAS PUT AT RISK
WHEN HIS SECURITY SYSTEM
ABRUPTLY MALFUNCTIONED. WHEN HIS SECURITY SYSTEM
ABRUPTLY MALFUNCTIONED.
HE SAYS THE GUN STORE’S ALARMS ABRUPTLY MALFUNCTIONED.
HE SAYS THE GUN STORE’S ALARMS
AND SURVEILLANCE CAMERAS STOPPED HE SAYS THE GUN STORE’S ALARMS
AND SURVEILLANCE CAMERAS STOPPED
WORKING ON THE SAME DAY THE AND SURVEILLANCE CAMERAS STOPPED
WORKING ON THE SAME DAY THE
POWER COMPANY REPLACED HIS WORKING ON THE SAME DAY THE
POWER COMPANY REPLACED HIS
ELECTRIC METER. POWER COMPANY REPLACED HIS
ELECTRIC METER.
>>Lisa: SO HE CONTACTED NEWS 6 ELECTRIC METER.
>>Lisa: SO HE CONTACTED NEWS 6
INVESTIGATOR MIKE DeFOREST.>>Lisa: SO HE CONTACTED NEWS 6
INVESTIGATOR MIKE DeFOREST.
THE GUN STORE OWNER WAS SCARED INVESTIGATOR MIKE DeFOREST.
THE GUN STORE OWNER WAS SCARED
ABOUT POTENTIAL THIEVES. THE GUN STORE OWNER WAS SCARED
ABOUT POTENTIAL THIEVES.
>>Reporter: THAT’S RIGHT. ABOUT POTENTIAL THIEVES.
>>Reporter: THAT’S RIGHT.
HE TELLS ME HE SLEPT AT THE GUN>>Reporter: THAT’S RIGHT.
HE TELLS ME HE SLEPT AT THE GUN
STORE FOR SEVERAL NIGHTS TO HE TELLS ME HE SLEPT AT THE GUN
STORE FOR SEVERAL NIGHTS TO
PROTECT THOSE WEAPONS. STORE FOR SEVERAL NIGHTS TO
PROTECT THOSE WEAPONS.
NOW THE OWNER SPECULATES THAT A PROTECT THOSE WEAPONS.
NOW THE OWNER SPECULATES THAT A
POWER SURGE OR MAYBE SOME OTHER NOW THE OWNER SPECULATES THAT A
POWER SURGE OR MAYBE SOME OTHER
ABNORMALITY MAY HAVE DAMAGED HIS POWER SURGE OR MAYBE SOME OTHER
ABNORMALITY MAY HAVE DAMAGED HIS
CAMERAS AND ALARMS. ABNORMALITY MAY HAVE DAMAGED HIS
CAMERAS AND ALARMS.
>>WHEN GUN STORE OWNER CLOSES CAMERAS AND ALARMS.
>>WHEN GUN STORE OWNER CLOSES
UP SHOP EACH NIGHT, HE TAKES>>WHEN GUN STORE OWNER CLOSES
UP SHOP EACH NIGHT, HE TAKES
PRECAUTIONS TO SECURE THE UP SHOP EACH NIGHT, HE TAKES
PRECAUTIONS TO SECURE THE
WEAPONS, SUCH AS ACTIVATING THE PRECAUTIONS TO SECURE THE
WEAPONS, SUCH AS ACTIVATING THE
BURGLAR ALARM. WEAPONS, SUCH AS ACTIVATING THE
BURGLAR ALARM.
IS THIS WHAT IT’S SUPPOSED TO BURGLAR ALARM.
IS THIS WHAT IT’S SUPPOSED TO
DO? IS THIS WHAT IT’S SUPPOSED TO
DO?
>>NO. DO?
>>NO.
IT JUST KEEPS GOING.>>NO.
IT JUST KEEPS GOING.
AND EVERY MORNING LATELY I COME IT JUST KEEPS GOING.
AND EVERY MORNING LATELY I COME
IN AND IT’S DOING THAT. AND EVERY MORNING LATELY I COME
IN AND IT’S DOING THAT.
>>Reporter: WHICH MEANS IT’S IN AND IT’S DOING THAT.
>>Reporter: WHICH MEANS IT’S
NOT PROTECTING YOUR BUSINESS?>>Reporter: WHICH MEANS IT’S
NOT PROTECTING YOUR BUSINESS?
>>NO, NOT AT ALL. NOT PROTECTING YOUR BUSINESS?
>>NO, NOT AT ALL.
>>Reporter: NEARLY TWO MONTHS>>NO, NOT AT ALL.
>>Reporter: NEARLY TWO MONTHS
AGO, GARCIA SAYS HIS SECURITY>>Reporter: NEARLY TWO MONTHS
AGO, GARCIA SAYS HIS SECURITY
SYSTEM SUDDENLY MALFUNCTIONED. AGO, GARCIA SAYS HIS SECURITY
SYSTEM SUDDENLY MALFUNCTIONED.
>>IT DOESN’T WORK, PERIOD. SYSTEM SUDDENLY MALFUNCTIONED.
>>IT DOESN’T WORK, PERIOD.
>>Reporter: WHAT ABOUT THE>>IT DOESN’T WORK, PERIOD.
>>Reporter: WHAT ABOUT THE
CAMERAS?>>Reporter: WHAT ABOUT THE
CAMERAS?
>>NOTHING, NOTHING WORKS CAMERAS?
>>NOTHING, NOTHING WORKS
WHATSOEVER.>>NOTHING, NOTHING WORKS
WHATSOEVER.
>>Reporter: AS YOU CAN SEE ON WHATSOEVER.
>>Reporter: AS YOU CAN SEE ON
THIS VIDEO MONITOR, THERE ARE NO>>Reporter: AS YOU CAN SEE ON
THIS VIDEO MONITOR, THERE ARE NO
IMAGES FROM THE MANY THIS VIDEO MONITOR, THERE ARE NO
IMAGES FROM THE MANY
SURVEILLANCE CAMERAS THAT KEEP IMAGES FROM THE MANY
SURVEILLANCE CAMERAS THAT KEEP
WATCH OVER GARCIA’S STORE. SURVEILLANCE CAMERAS THAT KEEP
WATCH OVER GARCIA’S STORE.
>>I GOT OVER 300 HANDGUNS AND WATCH OVER GARCIA’S STORE.
>>I GOT OVER 300 HANDGUNS AND
PROBABLY ANOTHER HUNDRED RIFLES>>I GOT OVER 300 HANDGUNS AND
PROBABLY ANOTHER HUNDRED RIFLES
AND THOUSANDS OF BULLETS. PROBABLY ANOTHER HUNDRED RIFLES
AND THOUSANDS OF BULLETS.
I DON’T WANT THOSE THINGS IN AND THOUSANDS OF BULLETS.
I DON’T WANT THOSE THINGS IN
PEOPLE’S HANDS THAT ARE NOT I DON’T WANT THOSE THINGS IN
PEOPLE’S HANDS THAT ARE NOT
SUPPOSED TO HAVE THEM. PEOPLE’S HANDS THAT ARE NOT
SUPPOSED TO HAVE THEM.
>>Reporter: WHY WAS THIS SUPPOSED TO HAVE THEM.
>>Reporter: WHY WAS THIS
ARSENAL NO LONGER BEING>>Reporter: WHY WAS THIS
ARSENAL NO LONGER BEING
PROTECTED? ARSENAL NO LONGER BEING
PROTECTED?
>>THAT’S A METER THEY PUT IN PROTECTED?
>>THAT’S A METER THEY PUT IN
NEW.>>THAT’S A METER THEY PUT IN
NEW.
>>Reporter: THIS IS A BRAND-NEW NEW.
>>Reporter: THIS IS A BRAND-NEW
METER?>>Reporter: THIS IS A BRAND-NEW
METER?
>>YES. METER?
>>YES.
>>Reporter: HE BLAMES IT ON THE>>YES.
>>Reporter: HE BLAMES IT ON THE
INSTALLATION OF THIS ELECTRIC>>Reporter: HE BLAMES IT ON THE
INSTALLATION OF THIS ELECTRIC
METER. INSTALLATION OF THIS ELECTRIC
METER.
HE WAS UNAWARE IT WAS BEING METER.
HE WAS UNAWARE IT WAS BEING
REPLACED UNTIL A GUN SALE WAS HE WAS UNAWARE IT WAS BEING
REPLACED UNTIL A GUN SALE WAS
INTERRUPTED. REPLACED UNTIL A GUN SALE WAS
INTERRUPTED.
>>WE WERE DOING A BACKGROUND INTERRUPTED.
>>WE WERE DOING A BACKGROUND
CHECK WHEN SUDDENLY THE>>WE WERE DOING A BACKGROUND
CHECK WHEN SUDDENLY THE
COMPUTERS, THE LIGHTS STARTED CHECK WHEN SUDDENLY THE
COMPUTERS, THE LIGHTS STARTED
TURNING ON AND OFF. COMPUTERS, THE LIGHTS STARTED
TURNING ON AND OFF.
>>Reporter: HE RAN OUTSIDE AND TURNING ON AND OFF.
>>Reporter: HE RAN OUTSIDE AND
TOOK A PHOTO OF THESE TWO>>Reporter: HE RAN OUTSIDE AND
TOOK A PHOTO OF THESE TWO
WORKERS. TOOK A PHOTO OF THESE TWO
WORKERS.
>>WHEN I CONFRONTED THEM, HE WORKERS.
>>WHEN I CONFRONTED THEM, HE
SAID THEY WERE HAVING PROBLEMS>>WHEN I CONFRONTED THEM, HE
SAID THEY WERE HAVING PROBLEMS
PULLING THE METER OUT. SAID THEY WERE HAVING PROBLEMS
PULLING THE METER OUT.
>>Reporter: AFTER DISCOVERING PULLING THE METER OUT.
>>Reporter: AFTER DISCOVERING
HIS SECURITY SYSTEM WAS DAMAGED,>>Reporter: AFTER DISCOVERING
HIS SECURITY SYSTEM WAS DAMAGED,
GARCIA CONTACTED DUKE ENERGY. HIS SECURITY SYSTEM WAS DAMAGED,
GARCIA CONTACTED DUKE ENERGY.
THE POWER COMPANY TOLD HIM THE GARCIA CONTACTED DUKE ENERGY.
THE POWER COMPANY TOLD HIM THE
METER REPLACEMENT WAS ACTUALLY THE POWER COMPANY TOLD HIM THE
METER REPLACEMENT WAS ACTUALLY
PERFORMED BY ONE OF ITS METER REPLACEMENT WAS ACTUALLY
PERFORMED BY ONE OF ITS
CONTRACTORS, SCOPE SERVICES. PERFORMED BY ONE OF ITS
CONTRACTORS, SCOPE SERVICES.
ACCORDING TO GARCIA, SCOPE CONTRACTORS, SCOPE SERVICES.
ACCORDING TO GARCIA, SCOPE
SERVICES SENT A REPRESENTATIVE ACCORDING TO GARCIA, SCOPE
SERVICES SENT A REPRESENTATIVE
TO HIS GUN STORE. SERVICES SENT A REPRESENTATIVE
TO HIS GUN STORE.
>>HE SAID, YOU KNOW, YOU’RE TO HIS GUN STORE.
>>HE SAID, YOU KNOW, YOU’RE
RIGHT.>>HE SAID, YOU KNOW, YOU’RE
RIGHT.
EVERYTHING IS DAMAGED. RIGHT.
EVERYTHING IS DAMAGED.
THEY’RE GOING TO HAVE TO PAY. EVERYTHING IS DAMAGED.
THEY’RE GOING TO HAVE TO PAY.
>>Reporter: BUT WEEKS LATER, THEY’RE GOING TO HAVE TO PAY.
>>Reporter: BUT WEEKS LATER,
THE CONTRACTOR DENIED GARCIA’S>>Reporter: BUT WEEKS LATER,
THE CONTRACTOR DENIED GARCIA’S
CLAIM. THE CONTRACTOR DENIED GARCIA’S
CLAIM.
A SPOKESPERSON FOR DUKE ENERGY CLAIM.
A SPOKESPERSON FOR DUKE ENERGY
TELLS NEWS 6 DAMAGE CLAIMS A SPOKESPERSON FOR DUKE ENERGY
TELLS NEWS 6 DAMAGE CLAIMS
ASSOCIATED WITH METER TELLS NEWS 6 DAMAGE CLAIMS
ASSOCIATED WITH METER
INSTALLATIONS ARE THE ASSOCIATED WITH METER
INSTALLATIONS ARE THE
RESPONSIBILITY OF THE CONTRACTOR INSTALLATIONS ARE THE
RESPONSIBILITY OF THE CONTRACTOR
WHO PERFORMED THE WORK. RESPONSIBILITY OF THE CONTRACTOR
WHO PERFORMED THE WORK.
SO WE CONTACTED SCOPE SERVICES. WHO PERFORMED THE WORK.
SO WE CONTACTED SCOPE SERVICES.
THE CONTRACTOR TOLD US WE HAVE SO WE CONTACTED SCOPE SERVICES.
THE CONTRACTOR TOLD US WE HAVE
INVESTIGATED IT AT LENGTH AND THE CONTRACTOR TOLD US WE HAVE
INVESTIGATED IT AT LENGTH AND
DETERMINED SCOPE IS NOT INVESTIGATED IT AT LENGTH AND
DETERMINED SCOPE IS NOT
RESPONSIBLE FOR THE DAMAGE. DETERMINED SCOPE IS NOT
RESPONSIBLE FOR THE DAMAGE.
>>I FIGURED THAT BEING A GUN RESPONSIBLE FOR THE DAMAGE.
>>I FIGURED THAT BEING A GUN
SHOP THAT THEY WOULD TURN AROUND>>I FIGURED THAT BEING A GUN
SHOP THAT THEY WOULD TURN AROUND
AND HELP ME, YOU KNOW, PAYING SHOP THAT THEY WOULD TURN AROUND
AND HELP ME, YOU KNOW, PAYING
ME, SO I CAN GET MY SYSTEM BACK AND HELP ME, YOU KNOW, PAYING
ME, SO I CAN GET MY SYSTEM BACK
UP AND RUNNING IMMEDIATELY. ME, SO I CAN GET MY SYSTEM BACK
UP AND RUNNING IMMEDIATELY.
BUT IT SEEMS LIKE DUKE AND SCOPE UP AND RUNNING IMMEDIATELY.
BUT IT SEEMS LIKE DUKE AND SCOPE
DON’T CARE. BUT IT SEEMS LIKE DUKE AND SCOPE
DON’T CARE.
>>Reporter: AN EXECUTIVE WITH DON’T CARE.
>>Reporter: AN EXECUTIVE WITH
SCOPE SERVICES WOULD NOT TELL US>>Reporter: AN EXECUTIVE WITH
SCOPE SERVICES WOULD NOT TELL US
WHY THE COMPANY DENIED THE SCOPE SERVICES WOULD NOT TELL US
WHY THE COMPANY DENIED THE
CLAIM. WHY THE COMPANY DENIED THE
CLAIM.
GARCIA SAYS HE JUST SPENT ABOUT CLAIM.
GARCIA SAYS HE JUST SPENT ABOUT
$4,000 OUT OF HIS OWN POCKET TO GARCIA SAYS HE JUST SPENT ABOUT
$4,000 OUT OF HIS OWN POCKET TO
REPLACE THE SECURITY SYSTEM. $4,000 OUT OF HIS OWN POCKET TO
REPLACE THE SECURITY SYSTEM.
IT IS WORKING RIGHT NOW SO IT IS REPLACE THE SECURITY SYSTEM.
IT IS WORKING RIGHT NOW SO IT IS
PROTECTED IT IS WORKING RIGHT NOW SO IT IS
PROTECTED
PROTECTED. PROTECTED
PROTECTED.
BUT FOR A WHILE IT WAS PROTECTED.
BUT FOR A WHILE IT WAS
VULNERABLE. BUT FOR A WHILE IT WAS
VULNERABLE.
>>Matt: IS IT POSSIBLE TO VULNERABLE.
>>Matt: IS IT POSSIBLE TO
DAMAGE ELECTRICAL EQUIPMENT BY>>Matt: IS IT POSSIBLE TO
DAMAGE ELECTRICAL EQUIPMENT BY
REPLACING THE METER? DAMAGE ELECTRICAL EQUIPMENT BY
REPLACING THE METER?
>>Reporter: I’M TOLD IT IS REPLACING THE METER?
>>Reporter: I’M TOLD IT IS
POSSIBLE BUT EXTREMELY RARE.>>Reporter: I’M TOLD IT IS
POSSIBLE BUT EXTREMELY RARE.
WHEN THE METER IS REPLACED, THE POSSIBLE BUT EXTREMELY RARE.
WHEN THE METER IS REPLACED, THE
POWER IS TURNED OFF. WHEN THE METER IS REPLACED, THE
POWER IS TURNED OFF.
WHENEVER POWER IS TURNED BACK ON POWER IS TURNED OFF.
WHENEVER POWER IS TURNED BACK ON
TO A HOME OR BUSINESS, A DUKE WHENEVER POWER IS TURNED BACK ON
TO A HOME OR BUSINESS, A DUKE
ENERGY SPOKESPERSON SAYS OLDER TO A HOME OR BUSINESS, A DUKE
ENERGY SPOKESPERSON SAYS OLDER
ELECTRONICS CAN OCCASIONALLY BE ENERGY SPOKESPERSON SAYS OLDER
ELECTRONICS CAN OCCASIONALLY BE
DAMAGED BUT GARCIA TELLS US HIS ELECTRONICS CAN OCCASIONALLY BE
DAMAGED BUT GARCIA TELLS US HIS
SECURITY SYSTEM WAS FAIRLY NEW. DAMAGED BUT GARCIA TELLS US HIS
SECURITY SYSTEM WAS FAIRLY NEW.
>>Lisa: YOU WONDER AFTER SEEING SECURITY SYSTEM WAS FAIRLY NEW.
>>Lisa: YOU WONDER AFTER SEEING
THIS REPORT HOW MANY OTHER>>Lisa: YOU WONDER AFTER SEEING
THIS REPORT HOW MANY OTHER
PEOPLE HAVE HAD PROBLEMS WITH A THIS REPORT HOW MANY OTHER
PEOPLE HAVE HAD PROBLEMS WITH A
NEW METER. PEOPLE HAVE HAD PROBLEMS WITH A
NEW METER.
>>Reporter: WE’VE SEEN REPORTS NEW METER.
>>Reporter: WE’VE SEEN REPORTS
OF PEOPLE COMPLAINING OF SIMILAR>>Reporter: WE’VE SEEN REPORTS
OF PEOPLE COMPLAINING OF SIMILAR
THINGS. OF PEOPLE COMPLAINING OF SIMILAR
THINGS.
HIS FRIDGE WENT OUT. THINGS.
HIS FRIDGE WENT OUT.
A LOT OF PEOPLE SAY THAT WHEN HIS FRIDGE WENT OUT.
A LOT OF PEOPLE SAY THAT WHEN
THEY GET NEW METERS.

2 Replies to “Gun store’s security system malfunctions after meter replacement”

  1. This guys either an idiot are an genius. He's letting the whole world know that there's no security other than himself,so it's a good thing he's got insurance. Smh

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