Clean & Protect Your MAC – LIVE!

Clean & Protect Your MAC – LIVE!


Hello everyone and welcome to the class. We
are live right now and we have over 800 people signed up for today’s class just through
GoToMeeting. We have another several hundred tuning in live through YouTube. We are talking
today about how to clean and protect your Mac. This class is going to be broken into
two different segments. We’re going to start with protecting your Mac and then we’re
going to move on to cleaning your Mac; meaning just making a little bit of extra space so
that you have more availability for your actual files instead of that stuff that you don’t
even think about that takes up space. So before we started recording, I asked the
live audience here a question about antivirus software. Does a Mac need antivirus software?
Let me give you the basic answer. The one thing that seems to affect Macs and is not
uncommon is something that is not dangerous; it’s referred to as AdWare. For those of
you who have gotten to know me over the years of doing these classes you know I’m a big
fan of metaphors. I’m going to use a metaphor right now and I don’t want to come off as
offensive, I’m just trying to give you an idea of how to picture this. Calling AdWare
a virus is a little bit like calling the common cold, cancer. These are two completely different
animals. AdWare is not harmful to your computer and
I saw one person in chat already give me indication that they may have it. I’ll give you the
symptoms of AdWare: you can get random popups, you may have ads on sites where there shouldn’t
be ads, you may click a link for one site and be rerouted to another, and it can even
change your homepage. In that case there are two very, very simple pieces of software (both
are free), that I tend to recommend to all of my clients. Now for those of you who are not live right
now, I want to make a very strong recommendation. Anytime I recommend a piece of hardware, I
always give you a link in the description of the video. The reason for that is with
many of these products if you try to Google them, a lot of what you’re going to find
are fake versions of the software. It’s actually AdWare, so please, please use the
links I provide to you. The first one here is made by a friend of
mine, Thomas Reed. He’s a smart dude and the owner of a great blog called, “Safe
Mac.” He created a piece of software called, AdWare Medic. The direct link is Adwaremedic.com
and all you do is click, “Download.” It’s a very light-weight piece of software and
it goes into your “Downloads” folder. Open it up and it’s going to ask you to
drag it into the “Applications” folder. By-the-way, whenever you see a screen like
this, what it wants you to do is to take this icon and drag it and drop it here. Let’s go into it so you can see what it
looks like. All you have to do is hit “Scan For AdWare,” it will search your whole system
and only takes a few seconds to run. In my case, because I am live right now and doing
numerous things at once, it may take longer but it scans through your system and tries
to detect anything in the background. If it does, it will give you the opportunity with
one click to remove it. One thing I want to mention with this software
is if it finds anything you will need to empty your trash, restart your computer, and then
look again at the trash. You may need to empty it a second time because if it’s running
at the time you trash it, it won’t let you empty the trash. Be mindful about that, but
know this is a great piece of software and it’s free. Some of my buddies at Apple in
Apple Care even recommend this to their folks. Now the other one, I have to be very, very
careful how I talk about this piece of software. Some of you know how deep this rabbit hole
goes, others may not. The other piece of software is called DetectX and it is made by a company
called SQWARQ. They have a bunch of different pieces of software they make and the one we’re
talking about is, DetectX. What it does is to look for a piece of software that I have
personally come to refer to, and I don’t think this is a real term, as PeskyWare. It’s
not a virus, it’s not technically AdWare; it is something in the middle. DetectX is a very light-weight piece of software
and this is what it looks like. My advice is that you click this drop down menu, go
to the last option which is, “All Searches,” and hit “Search.” It will once again scan
your computer for these different types of PeksyWare and I want to make it clear these
are pieces of software that the people of SQWARQ have identified, as what I would call,
as being less than bueno. Not good. It will show you where they are and allow you to trash
the files. Again, with these types of software you usually have to empty your trash, reboot
your computer, and recheck your trash. Too, if you ever go to empty your trash and it
says it can’t be emptied; it’s a sign you need to restart your computer. In regards to antivirus software, I want to
encourage you all to ignore the comments on the video when this is published online, because
there are going to be people who disagree with me and they don’t have to show their
credentials to talk about this stuff. Is it possible for a Mac to get a virus? Yes, anything
is possible
but it is ridiculously unlikely. In my entire professional career working with as many people
as I work with I’ve encountered a total of three viruses ever. The first two were viruses which were actually
identified by Apple and all you had to do to remove them, were to run a software update,
which for many of you, and is done automatically. Those people had not done their updates in
ages and that’s the reason they got it. As soon as I ran that, it was removed back
to normal. The third case was someone who was running Windows on a Mac. There are two
different ways you can run Windows on a Mac but one way is running it through virtualization
software such as Parallels. What happened was this virus infected the
Windows portion and the settings were such that the Windows side had access to
the Mac files. So my advice is, if you do
run Windows on your Mac, please get really good antivirus software. I’ve changed what
I’ve recommended over the years but MalwareBytes has always been on that list; the paid version
not the free version. By the way, if that describes you, I will
include a link in the description of this video to an unlimited license for MalwareBytes.
Meaning as they upgrade to new versions you will automatically get it for free. So check
that out for whom it applies. If you have purchased antivirus software for your Mac
[Sighs] be very careful. In fact you may want to call Apple and ask them their opinion.
I can’t give you my opinion because [Laughter] I have a tendency to get sued when that happens.
Be very careful because some companies out there are not legit and if you gave them a
credit card, you may want to watch that credit card. That’s all I’m saying. The other thing you can to do to protect your
Mac is please backup your Mac through Time Machine. We have a whole class on Time Machine
linked to that in the description. Now what we’re going to do is move on and talk about
cleaning your Mac. The first thing I want to do is bring up an application and I want
to make an acknowledgement that it is not perfect. It does not work for everything out
there but it’s still pretty good. This is definitely one of those pieces of software
that if you Google it, most of what you’ll find is fake. So please use that link. Freemacsoft is the name of the company, the
name of the app is App Cleaner. It’s very light-weight and it’s free. This is what
it looks like; you have “Applications,” “Widgets,” and “Others.” Go into “Applications,”
and it will show all your apps on your Mac. Let’s say one day I want to remove ABBY
FineReader Express, I can click the little checkmark next to it, hit “Search,” and
it finds all those hidden library files. Now it doesn’t always find every single library
file, I’ve noticed, especially with pieces of software that might crossover into PeskyWare.
So do the DetectX first and then come here, especially if you think it might be Malicious.
Then simply hit “Delete,” and voila, it’s gone. It’s a really easy way to do it. Also I want to mention, if you see any of
these icons and there’s a strike through it that’s an indication that it’s no longer
supported. It is legacy software and okay to delete it because it won’t run anyway
and it’s another good thing to clear out space on your Mac. Widgets were really popular
about 10 years ago but not so much these days. Widgets are these guys and some of them are
kind of handy, like “Weather.” These do not take up significant amount of space but
you can delete them, especially if you’re critical on space. Check all the boxes, hit
“Search,” and once again, it will delete them. Then we have, “Others,” here. Be
very careful with this. If you decide to go into this section here,
you want to have someone who is an expert with you. Maybe even if you go to the Apple
store and have them check it out. These are all the little plug-ins that run on your computer
and you might have a few that are old and just hanging out. Once again these do not
take up significant space but you can use this to clear them out. Before we started recording today I asked
you all about duplicates. Do you have problems with duplicates? There’s two different pieces
of software and both of these are paid but the first one is extremely good for photos.
There is a company called Fat Cat Software and they’ve introduced a second application.
They have iPhoto Library Manager which I can confirm is really just for iPhoto and then
we have Power Photos which is for the new version. Power Photos is a little bit different,
it allows you to search through your photo library and identify duplicates. The one thing that’s a bit weird is it adds
a tag to your duplicate photos so you have to then go into “Photos” and delete them.
If this is something which concerns you, I’ll say at this point, if you’ve started using
the photo app this is a good software. I’ll do a short video, probably not even five minutes
long that will show you how to do this because there are definitely tricks to it. If you
have duplicates or have multiple photo libraries, this is good for merging them all into one
library. Check it out. I think it’s around $25 dollars. Next one is a trick I want to show you that
applies to not only your Mac but also your iPhone and iPad. This is one portion of an
upcoming class we have on how to remove other data on an iPhone or iPad. Other data refers
to basically anything that’s not an app, photo, or video. One of the things a lot of
people never think about that can take up a lot of space, is iMessages. Think about
it. When you’re done with an email, you hit delete. When you listen to a voicemail,
you delete it. What happens when you get an iMessage or text message? Most people let
it slip away without thought and when that person texts you again the old conversation
comes back to life. So one thing, especially for those who do
a lot of texting with videos or photos is to clear out messages and there is a trick
here I want to share with you. If you hit the “Delete” key it’s going to give
you this screen that asks, “Are You Sure You Want To Delete?” You’ll have to go
through this for each one and it’s a pain, so here’s the trick. If on your keyboard
you go through this list and press “Command”, add the “Option” key, and then hit “Delete,”
it immediately deletes it. It allows you to go through a giant list of iMessages very
quickly. [Sighs] Next I want to give you some tricks
in regards to disk utility. Part of this I have to describe to you because I can’t
do it live, so will do the best I can. Disk utility runs best when you’re not logged
in to your user account. Personally, every few months or so, I go through this process.
When you go to boot up your Mac, hold down “Command + R.” This is the recovery partition
and within it there are a few things you can do. You can reinstall the operating system
and a lot of people find that when they do that, they get a lot of space back. Don’t
worry; when you reinstall the operating system through that method you don’t lose data.
It’s saving all your data and simply refreshing the operating system. There’s a lot of stuff there that inevitably
gets cleaned out and you can usually get back a few gigabytes of space. The other thing
you can do from that screen is to run disk utility. In that case you’d see a screen
that looks like this, you click on the “Macintosh Hard Drive,” that’s indented, not the
top one. Hit, “Verify Disk,” and that will take maybe a minute or so depending on
how much stuff you have. Then, hit “Repair.” Do that every few months and you’re good
to go. The other thing that’s a good idea is that some people like to leave their Mac
on all the time and let it sleep while others shut it down. For me I leave mine on pretty
much all the time and just “sleep” it overnight. It is however, a good idea to restart
it, every couple of weeks. The reason why is there are certain cache files that will
not clear out unless you do that. Again you won’t get back a ton of space but you will
get back a little bit. By the way, something for my own curiosity,
if you decide to do these tricks take a look at how much space you have right now and then
when you’re finished you can put the results of how much space you end up with in the comments
section. The next is two different locations within your Mac that can hold some fairly
big-sized data. I don’t believe I can show you all of this here because of how the account
is set up, so forgive me, I’m going to have to verbalize with you and will of course put
it in the notes section. When you’re clicked on the desktop at the
top you have the button, “Go.” There’s a location here that’s hidden which is only
revealed when you hold down the “Option” button. Under “Home,” in “Go,” when
you press “Option,” it reveals the “Library” folder and I’m going to go into that. Within
the library folder there’s two different folders that can contain files that take up
a good deal of space especially for those of you who have migrated from computer to
computer. From here you’re going to go into “Application Support.”
MobileSync and SyncServices are the two files
in here. Basically what I found is that I’ve had
iPhones over the years and I had backup files of those phones that were in those folders.
So go through them, delete the content but don’t delete the actual root folder and
make sure the phone is backing up to the Cloud as opposed to your computer. That’s a big
way to get back a chunk of space. I’m going to skip over the next one I had because I
think it could negatively affect some people who end up using software later on. The answer
is you can go into the Macintosh hard drive and into the library and clean out the Apple
Loops. Those are audio files that are part of Garage Band. I’ll put the location to
those in the description. Just be careful because if you ever go back, they’re gone. Next one isn’t so much cleaning your Mac
as it is more about getting your Mac to start up faster. Go to the Apple icon on the top
left of your computer, “System Preferences” second item down, and from here we go to “Users
and Groups” in the bottom left corner. At this point you’re going to want to be clicked
on your account and we have this little thing here for “Log In,” items. These are pieces
of software that are launching automatically when you go to turn on your computer. As you
can see here, these are two I do recommend. One is Dropbox and I’m a big, big fan of
Alfred. Alfred is sort of a hybrid between Siri and also Spotlight, it’s a really cool
happy medium. Both of those I want to run right away when
I start up, if there’s stuff here you see you don’t want running just click on it
and hit the “minus” symbol right here. The other thing I want to note about this,
because I’ve heard this from people over the years, is some people will say, “Why
is it when I turn on my Mac, Skype starts right off the bat?” Here’s a little trick
for you, and I know this is a bit off topic, but let’s pretend it’s Safari that’s
doing this for me since I have it open. What you do is click and hold on the icon, in the
little pop-up go to “Options,” and there’s this little thing here that says, “Open
At Login.” If I was having that symptom where it automatically launches, it’s probably
because that is checked. Just click it again and that won’t happen in the future. Skype
is a big violator of that one and I don’t know how they got around it. The other one, I’m actually going to go
slightly off-topic from my notes. I asked a question before we began regarding File
Vault and I asked everyone who is here live, how many use File Vault. Five percent said
“yes,” 23 percent said, “no,” and 72 percent said they have no idea what File
Vault is. This is a really important one, please tell your friends about this one. By-the-way
we just created a short video showing you how to do exactly this. So File Vault is this
feature on the Mac where it will encrypt all of your data. It’s a very controversial
topic because recently Apple made this a default option where you say “yes,” where in the
entire past it’s always been, “no.” This is one of those things that drives me
batty, because in my own opinion, I think it’s a bad thing for most people. Not everyone.
Company CEOs, if you’re a celebrity, borderline celebrity, if you’re in government, then
yeah – use it. When you’r in “Systems Preferences,” go to “Security and Privacy,”
from here it’s right here; the second tab. I know this might go against what you might
think, but you want it to say, “Turn On.” If it says, “Turn On,” that would imply
that it is currently turned off. The reason why this is dangerous is because
of a few reasons. First of all encrypting your data will take up more space than it
actually does. So if you have it on and turn it off, you’ll notice you’ll get back
a ton of space and your computer starts up way faster. Please know too, if you have to
disable this feature it takes hours, like six to 10 hours sometimes. Secondly, the bigger
reason why this is dangerous is that if you ever forget the administrator password to
your computer, you’re screwed. I’m not trying to be cute and fancy; you’re just
literally screwed because you’re not going to be able to get that data back. Not even
the Apple store can get that data back. Part of the reason I’m mentioning this is
because if you do a system software update, meaning one of those updates where it makes
you restart your computer, this is one of those screens and by default it’s turned
on. You have to be the one to turn it off. [Sighs] This will be on my list of things
to bring up with Mr. Tim Cook when we sit down and have a beer again in 2000-and-probably-never.
Okay, that’s File Vault and in my opinion – turn it off. Next thing we’re talking about, I want to
remind you all of something. It’s not as important now because I know a lot of you
have switched over and started using the photos app, but for those of you who still use iPhotos,
you need to remember that these photo programs have their own trash. They need to be emptied.
It’s a little bit different with photos because they will clear out automatically
after 30 days. In photos you go to “File,” and then “Show Recently Deleted.” Here
you’d hit the “Delete All,” button at the top right corner of the screen and it’d
wipe them all out. If you’re in iPhoto, it has an actual trash
can and it doesn’t clear out. Once you’re in iPhotos, you’ll find that right here
on the left hand side. Go in to it and there’s an “Empty Trash,” button at the top right
corner, so just make sure you do that, especially if you’re doing a little spring cleaning
to your photo situation. [Sighs] That’s that. I don’t know how many people here use Dropbox
but I want to mention a great trick for those of you who do. This was actually in a class
we just did on Dropbox. If you use Dropbox on your Mac, you’ll notice you have a icon
for it on the top right corner of your Mac. You’re going to want to go into it and go
to the gear icon in the bottom right corner. Go into “Preferences,” “Account,”
and “Change Settings,” under “Selective Sync.” What “Selective Sync” does is,
these are folders I have stored in Dropbox but if you uncheck these boxes, it’s going
to take it off this user account. One thing I’d like to remind you all, and
Mark Callier [Phonetic] I know you’re guilty of this, if you have multiple accounts on
your Mac and you sign-in to Dropbox on each account, it’s downloading everything twice
because it’s in the user folder not the system folder. So that’s something to keep
in mind. The reason I have so many of these right now unchecked is because on my personal
account, I have everything. On this account I use just for teaching, I only need these
few folders. Everything else, I uncheck. It takes it off the computer, it’s still stored
in the cloud, it’s just not on the computer. This is also a really good idea to do if you
choose to back up all of your photos as a secondary backup to Dropbox. What you can do is create a folder, drag a
copy of your photos library, go into “Selective Sync” and uncheck that folder and drag it
into Dropbox. Now, if anything happens to your computer you can get it all back but
you don’t have to worry about that backup also being local, because what’s the point
of a local backup? It’s not backing it up. Next thing we’re going over here today is
downloads folder. A lot of people download a lot of stuff over time. Open up “Finder,”
you should see a little thing here for “Downloads,” if you don’t you’re just going to have
to go into “Finder,” go into “Preferences,” and just add it back. So within your downloads
folder, this is the kind of thing you want to look for; files that end in .dmg or .zip
(that is more of a PC thing these days), and if you don’t run Parallels on your Mac if
you see any .exe files, they won’t run. You might as well delete them. The .dmg files
and here’s a perfect example. This is essentially the disk image version of App Cleaner. So
once you’ve installed the software you don’t need this anymore so you can just trash it.
Now I’ll give you a little trick here; anytime you want to send a file directly to the trash
without having to drag and drop, there’s a fast way to do it: command+delete and straight
to the tash. Next one is iTunes, and there’s two ways
to do this. If you have duplicates in iTunes, go to “View”, then “Show Duplicate Items.”
You have to be careful when you’re going through to remove duplicates and here’s
why. Let’s look at this one here, “Burning Bridges,” by One Republic. They may seem
identical, but look at the times; they’re different versions of the song. One is four
minutes and 18 seconds and the other is four minutes and 36 seconds long. Be very careful
when cleaning out duplicates you’re looking at length not just the title. The other part
is this right here: bit rate. The higher the bit rate, essentially the clearer the audio;
120’s not so good, 320’s awesome. Now let’s say these are the exact same file,
my recommendation is to kill the version that is smaller because you want high quality audio.
So I take that version and just hit the “Delete,” key on your keyboard. It’ll ask you if you’re
sure you want to remove it, “Yes,” and it goes straight to trash. If you have other types of duplicates on your
computer there is a piece of software I’ll give you a recommendation to and I want to
give you a little disclaimer here. The company that makes this piece of software; I am not
giving an endorsement to them. For this particular piece of software it’s decent. For other
pieces of software that they make, I tend to tell people to stay away from. So you know,
you can read the lawyer language right there. Apple icon, “App Store,” the name of the
app is Gemini. It is $10 dollars and it’s a duplicate finder. The
nice thing about this too, is you can use
it with external hard drives. You can tell it to analyze files on an external
hard drive, look for duplicates, and it’s pretty simple. As you can see here they do
have a high rating for this product. Not endorsing their other products, just this one, Gemini.
Next one we’re going over for a little trick. I recently went into our little web store
and I added a couple of really cool gadgets for you guys. Just so you all know, the way
our web store works is it redirects you to Amazon. I’m simply tagging products for
you; you can buy it on your own. I do appreciate if you go through the store though because
we do get credit for it. Same price as going on Amazon, but we get credit. So go to PCClassesOnline, go to the little
tab here, go to the store and scroll down a little bit. Under the category of CD/DVD/Blu-Ray
Writers & Flash Drives, these last three items are really cool. These are perfect anyone
with a laptop and iMacs, though laptops don’t have as much storage as iMacs these days so
it’s more useful typically to laptop owners. These are three types of the same device,
be very careful when you order because they are different sizes for different computers.
Meaning there’s one created for a 15” MacBook Pro and another that’s designed
for a 13” MacBook Pro or MacBook Air. Check this little puppy out. This is about the size of your thumbnail and
you know that little SD card slot on the side of your Mac? This fits flush inside it. So
you have built in, you can basically double (if you have 256 GB on your MacBook Air) it
with this little trick and it’s not expensive. You know $168 dollars for 256 gigs of flash
storage? [Snickers] That’s not bad, trust me. You should see what I paid for my laptop.
This sits flush in your computer and you can offload files to it. Be very careful with
this, you want to make sure you still have a backup. One of the things I love about these
little devices is that they’re practically indestructible. The one that I use had once
fallen out of my pocket while getting into my car and into a puddle. It was there for
a couple of days and was totally fine. These things can survive just about anything, they’re
really well built. By-the-way, I have a 13” MacBook Air, this
does stick out a little bit but these are really cute, great ways to add storage to
your Mac. So if you’re looking for a way to add some storage, check those out. The
other thing, and I have to make mention of today’s date, June 27, 2015. As of today’s
date, Apple Music is not yet out. Yours truly is very excited for Apple Music. The reason
being is it means you will, essentially if you subscribe be able to remove everything
from your computer as far as music goes because you’ll be able to play it off the internet.
Now if you don’t have an internet connection you won’t be able to do that, so maybe don’t
get rid of everything but it does mean for a lot of us who are low on storage you may
have the ability to get back a lot of storage. Of course they came out with that announcement
about a week before I signed up for Spotify, which by-the-way, I am loving, but I do suspect
I will like Apple Music better just because of the interface in the iPhone version. I want to give a quick shout out to another
video that we are going to be producing; I just have to look into the best method for
getting all of these things to work well. We have a video we’re going to be doing
about how to clear out what is referred to as “other data,” on your iPhone and iPad.
Check our website for that video soon. One of the big ones that I’m trying to find
a good solution for how to help is I didn’t even realize how big your calendar data could
be when you’ve been using a calendar over time. Even though I’m a busy guy, I didn’t
realize it was as huge as it was so what I’m looking for right now is a way to tell it
if an event is so old or older, it can be cleared out. That way you’d only have the
last year of events in your folder but I’m still looking for a way to do that. Stay tuned
to our website for tricks and tips on that. What I’m going to do right now, is for the
folks who are here live, I’m going to answer their questions. For those of you, who have
been tuning in via our website our YouTube; please check out our YouTube channel. You
can subscribe by clicking on the button that just appeared on your screen now. Otherwise
we will see you soon. Thank you for watching. Hit that little “Like” button too, by-the-way.
This is David A. Cox with PCClassesOnline. Class dismissed.

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