ADT vs Frontpoint vs Protect America vs Vivint – Which is the Best Security System?

ADT vs  Frontpoint vs  Protect America vs  Vivint – Which is the Best Security System?

Gabe Turner: Hey, folks. This is Gabe at Security Baron and I’ve got
a cage match for you today with a comparison of ADT, Frontpoint, Protect America, and Vivint
home security systems. [music] Gabe: In today’s comparison of ADT, Frontpoint,
Protect America, and Vivint home security systems, we’re going to go over the key similarities,
key differences, what you get in their respective packages, the installation processes to professional
monitoring options, the customer support, and finally delve into their mobile applications
so that you have all the information you need to make the right decision. If you’d like to see a list of our favorite
home security systems, google “Security Baron best home security systems.” If you have a question about today’s comparison,
leave us a comment and I’ll get back to you. Let’s kick off today’s comparison of ADT,
Frontpoint, Protect America, and Vivint by going over their key similarities. Now, with each of these systems, you’re going
to have to sign a long-term contract. Unfortunately, there are no flexible month-to-month
contracting with any of these companies. The second thing you’ll note is that they
basically all come at the same core components for our home security system. That means a hub, motion sensors, entry sensors,
and an indoor video camera to make sure you capture anything going on inside of your home. Let’s check out the differences now between
ADT, Frontpoint, Protect America, and Vivint. The first big one is installation. ADT and Frontpoint are pretty straightforward
do-it-yourself installation processes. Protect America is do-it-yourself but on the
phone with a customer service representative while Vivint requires you to have a professional
come in and install the entire home security system. They also differ when it comes to professional
monitoring. ADT and Frontpoint require professional monitoring. Protect America requires you to pay for cellular
backup but gives you professional monitoring for free. Vivint actually allows for you to self-monitor
your system. Hold on, hold on. A quick break. I hope you’re enjoying today’s comparison
of ADT, Frontpoint, Protect America, and Vivint. If you want to be kept up to date on the newest
in smart home security, password managers, VPNs, please subscribe to our channel. We’re dropping new content weekly. Let’s get back to the video. Now that we’ve gone over the key similarities
and key differences, let’s check out the systems themselves. With ADT, I’ve got the video package. With Vivint, I got the basic security system
and I ordered customized systems from Frontpoint and Protect America. One should note that with each of these systems,
I got at the very least motion sensors, entry sensors, indoor video cameras, and security
hubs. If you want to see a breakdown of all the
components that we’ll find with each of these systems, check out our full written comparison
in the link below. Let’s talk about installation. ADT, Frontpoint, and Protect America have
do-it-yourself installation. Vivint requires you to pay about $129 and
they’ll have a professional come and install it. Honestly, of the DIY experiences, they’re
all pretty straight forward as they had guided setups right there on their mobile applications. One thing that did stand out to me is Protect
America does have the do-it-yourself setup but they also require you to call someone
on the phone to set it up which is something I actually liked because during that phone
call, we went through setting up each piece and actually ensuring that it worked. It’s the best of both worlds with professional
and do-it-yourself installation. If I have to pick a top system for installation,
I got to say one thing. Different strokes for different folks. It doesn’t seem fair to compare pretty similar
DIY installation experiences alongside a professional installation experience like that of Vivint. I’m going to call it a tie for system installation. Let’s look at professional monitoring with
ADT, Frontpoint, Protect America, and Vivint. Professional monitoring is important is that
team of professionals protecting your home 24/7, 365 to alert the proper authorities
if something happens. If you’re someone who doesn’t want professional
monitoring, you could look at a company like Vivint which actually allows you to self-monitor. The remaining three companies, ADT, Frontpoint,
and Protect America — all require professional monitoring. One thing to note is Protect America includes
their professional monitoring for free whereas ADT, Frontpoint and Vivint are going to cost
anywhere between 30 and 60 dollars a month for their professional monitoring services. Aside from professional monitoring, once you
really look into cellular backup, this will make sure that you’re still protected in case
of a power outage or the Internet going out or anything like that. This is a bit of an opposite case whereas
ADT, Vivint, and Frontpoint actually throw in the side of the backup with their systems. Protect America requires you to pay for that
separately. It’s going to be between 20 and 60 dollars
a month for cellular backup with Protect America. Let’s talk contracts. These are not the most flexible companies
around. For example, ADT and Protect America only
offer three-year contracts. Vivint offers a 3.5 or 5-year contract. At least Frontpoint gives you a little bit
less time with a one-year and three-year contract option. I hope you’re not afraid of a little commitment. What if you move? With ADT, Frontpoint, and Protect America
is do it yourself so you can pick up your equipment and move to the next location without
any extra cost. Make sure you let the company know that you’ve
moved. With Vivint, you’ve got to pay that whole
$129 installation fee again in your new home. When it comes to picking a top system for
professional monitoring, I’ll be honest. None of these really jumped out at me that
hard but I will note that if you don’t want to pay for cellular backup, you can get professional
monitoring for free going with the Protect America home security system. When it comes to top system for professional
monitoring, I’m going with Protect America. Let’s check out customer support for ADT,
Frontpoint, Protect America, and Vivint. They all have pretty robust online help centers
along with phone support. ADT even gives you phone support with FaceTime. One thing we’ll note is that ADT, Frontpoint
and Vivint all give you live chat feature so you can talk to someone at the same time
as you fiddle with your system. When it comes to online reviews, we looked
most into Google. They pretty much all have pretty solid reviews
except for ADT which only has 2.5 out of 5 star ratings. Speaking of Google ratings, Frontpoint is
the far away winner here with 4.6 out of 5 stars. Not only from Google but if we have to have
a top pick for customer support, Frontpoint is the obvious pick for us. Not only with our own experience but with
the reviews that we’ve read online from Frontpoint consumers that far surpass any of the other
reviews we’ve read for any other home security systems in today’s comparison. When it comes to a top system for customer
support, we’re going with Frontpoint. The final element of comparison today between
ADT, Frontpoint, Protect America, and Vivint is the mobile application for each one of
these systems. You want your mobile experience to be intuitive,
aesthetically pleasing, and consistent because it is here where you’re going to be controlling
your connected devices, live streaming your footage, arming and disarming your system
and reviewing anything that you may have stored in the cloud. This is where everything really lies in your
home security system. Experience beyond the actual components themselves. With ADT, Frontpoint, and Vivint, you should
be pretty well off because they all score an average above four stars in the Google
Play and Apple App Store which is honestly quite impressive. The one that is struggling is Protect America
as a 3.1 out of 5 stars in the Google Play Store and only a 2.4 out of 5 star in the
Apple App Store. 3.1 is may be possible but 2.4 is downright
mediocre, almost bad. Here there is also a clear winner. You have 4.6 in the Google Play Store and
4.5 in the Apple App Store for Vivint. The Vivint app is a pleasure to use. I still use it every day to self-monitor my
Vivint home security system. With it, you have the ability to lock and
unlock doors, see who is at your door with the doorbell video camera right there and
the app, of course, check out your livestream of what’s happening inside of your home, arm
and disarm your system, and you can even set up various lights within the app. On top of it having all that functionality,
it is really intuitive and smooth and super consistent. I know day after day, my Vivint app is going
to be bug-free and ready to let me make sure that my home is secure. When it comes to a top system for mobile applications,
very easy for me to say Vivint. Let’s do a recap of all the elements that
we compared today between ADT, Frontpoint, Protect America, and Vivint. Installation, here we have a tie because it
ultimately comes down to a personal preference between DIY or professional installation. Professional monitoring, here we gave the
win to Protect America as their professional monitoring can ultimately be free. Customer support, Frontpoint is the winner
here with this 4.6 out of 5 star rating on Google and glowing customer reviews. Mobile application, Vivint is the clear winner
here with its 4.6 and 4.5 scores in the Google Play and Apple App stores, respectively. If you’ve been paying attention today, you’ll
note that there hasn’t really been a clear winner in today’s comparison of ADT, Frontpoint,
Protect America, and Vivint. It’s going to really boil down to a personal
preference. Maybe I can help out and break it down a little
bit further for you in super simple terms. You’re going to want to go with ADT if you
want the tried and true biggest most popular home security provider in America today. Along with that they even give you the option
to FaceTime with a customer service representative. Frontpoint has the outright best customer
support in the game. All of them with a one-year contract option. Protect America has the most affordable equipment
and will even give you someone to talk to on the phone as you go through your do-it-yourself
installation process. Finally, Vivint has someone come to your home
and very professionally install the system and will provide you with the best mobile
app experience that there is out there for home security systems. Overall, four systems, four very different
experiences but four solid choices for home security. [background music] Gabe: That concludes today’s comparison of
ADT, Frontpoint, Protect America, and Vivint home security systems. If you appreciate today’s video, give us a
like and hit that “Subscribe” button. As always, this is Gabe at Security Baron. Be secure.

9 Replies to “ADT vs Frontpoint vs Protect America vs Vivint – Which is the Best Security System?”

  1. So I got a home security system question. I'm looking for a home security system that can use geolocation to turn the system from disarm to away and back as I leave and come home. Smartthings USED to do for me but I've had issues with classic (smartthings) not arming. Dont need professional monitoring or anything massive. Any ideas?

  2. I can't decide on the system to get. I am moving into my first apartment. I am not going to pay for WIFI at first so I need a system that can work off of cellular. I do want the monthly service plan. I just need a few basic sensors, nothing outrageous like a camera. I also wish to stay away from contracts if I can for now. What would you recommend?

  3. Dude you can't trust reviews anymore just try it for yourself because the internet is not always true!

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